Delivery and returns
Suggested last order dates for Christmas 2019
Standard delivery – 16th December
Next day – 20th December
All orders over £30 will be offered free standard delivery.
£2.95 for standard delivery (up to 5 working days)
£4.95 for Next working day delivery (requires a signature). Please note, your order must be placed before 12pm on the previous working day for your order to arrive the next working day
We do not currently deliver to addresses outside of the UK. If you have any questions regarding delivery, please contact us at firstname.lastname@example.org.
We aim to deliver all orders within 7 working days from receipt of order.
Unfortunately, we do not currently offer exchanges. If you'd like to return a product, please use the returns label on the Despatch note provided.
If you have changed your mind:
Please return the products to us within 14 days of you receiving the order, using the returns label provided. Please obtain proof of postage. If you require a new returns label, or have a question about your order, please contact email@example.com.
You will receive a refund within 30 days of you returning your order.
Please see full terms and conditions in relation to your use of the online shop, which shall take precedence at all times.